HoteliaHotelia.io
    Everything you need to run your hotel

    Hotel management software for independent hotels

    Booking engine, property management, and built-in upsells in one platform. Built for the owner, not an IT department. Live the same day, 0% commission, your guest data always.

    Direct booking engine: keep 100% of every booking

    An OTA takes 15 to 30 percent of a booking and keeps the guest's details. Your own booking engine takes 0 percent and hands you the guest. That is the whole argument for direct, and it is what this half of the platform is built to win.

    yourhotel.com
    Check-in
    Check-out
    2 Guests
    Book Direct — 0% Commission

    Every direct booking, 100% yours.

    Guests book on your site, on any device, and the room comes off your calendar the moment they confirm. No commission, no third party.

    • 0% commission, always
    • Mobile and desktop, same conversion
    • Availability that's never out of sync
    More on the booking engine
    Late Checkout
    +$25
    Room Upgrade
    +$40
    Breakfast Bundle
    +$18

    More revenue per stay, without lifting a finger.

    A room upgrade, an early arrival, a later checkout, a local experience. Offered right when a guest is deciding whether this trip should feel a little more special. They say yes because it's genuinely useful, and every add-on is pure margin.

    • Pre-arrival upsell emails
    • Room upgrades and late checkout
    • Local experience packages
    • Commission-free, every add-on
    More on Revenue Builder
    PerformanceLast 7 daysLive
    Occupancy
    82%
    +4.1%
    ADR
    $214
    +$12
    RevPAR
    $175
    +6.2%
    Add-on rev
    $1,840
    +18%
    Revenue by day

    Know how your hotel is doing without pulling a report.

    Occupancy, rate, and revenue at a glance, including what your upsells are earning. Hotelia flags when to raise or hold your rates.

    • Occupancy, ADR, and RevPAR
    • Revenue by room type and add-ons
    • Rate suggestions from your own patterns
    More on analytics

    Property management built for small hotel teams

    A PMS built for a 400-room chain assumes a revenue manager, a night auditor, and a training budget. Hotelia assumes an owner, a front desk, and a housekeeping team who would rather not learn software.

    78%
    Occupancy
    $4.2k
    Revenue
    12
    Check-ins

    Your whole day, on one screen.

    Occupancy, revenue, today's arrivals, and what every department is working on, all in view the moment you open your laptop. Housekeeping sees their rooms, the front desk sees arrivals, and the moment a room is finished everyone who needs to know already does.

    • Live occupancy and revenue
    • Today's arrivals and departures
    • Role-specific views for each department
    • Updates the whole team sees instantly
    More on property management
    Room 301Deep Clean
    In Progress
    Room 204Turnover
    Done
    Room 112Inspect
    Queued

    Housekeeping that runs itself.

    Task lists build as rooms turn over, priorities sort by what's urgent, and every room's status is visible without a phone call to the cleaning closet.

    • Auto-generated task lists
    • Priority-based assignments
    • Live room status tracking
    More on task automation
    AI Assistant

    "Book room 301 for Sarah, Mar 25–28"

    ✓ Booking created — #HT-4829

    Type a command...

    Your front desk, minus the busywork.

    A returning guest calls to rebook. Your assistant recognizes them, builds the reservation, and sends the confirmation, before you've hung up.

    • Sends confirmations automatically
    • Frees your team for the guest in front of them
    More on the AI booking assistant

    Guest experience software that earns more per stay

    The best add-on is one the guest thanks you for. Everything here is built to make the stay better first, which is exactly why it earns more.

    Welcome!
    Check In
    No app required

    Guests check themselves in. No app, no line.

    A guest pulls up a link on their phone, verifies their ID, signs the registration card, and gets their door code, all before they've found parking.

    • No app download required
    • ID verification and digital registration
    • Door codes sent at check-in time
    Maria SantosVIP · 4 stays
    Preferred RoomOcean View
    PillowFirm
    AllergiesNone

    A returning guest who feels remembered, because they are.

    Their preferred room, their pillow type, their allergies, all there the moment they book again. That's the kind of detail that turns a guest into a regular.

    • Stay history and preferences
    • Loyalty tracking
    • VIP recognition
    📋Pre-arrival form
    Sent
    ✉️Welcome email
    Scheduled
    ⭐Review request
    Day +1

    Every guest email, without writing a single one.

    Confirmation when they book, a reminder before check-in, their door code the day of, a review request after they leave, and an invitation to come back. All automatic, all sounding like you wrote them.

    • Booking confirmations and door codes
    • Pre-arrival forms and reminders
    • Change and cancellation notices
    • Review requests and rebooking campaigns

    Who Hotelia is built for

    Hotelia is for independent and boutique properties in the 5 to 60 room range. Inns, lodges, retreats, and the owner-operators who run them with lean teams.

    A good fit if

    • You run 5 to 60 rooms and know most guests by name
    • You want direct bookings to be a bigger share of your business
    • You would rather set up software yourself than hire a consultant
    • You want the guest relationship to belong to you, not a marketplace

    Probably not the right fit if

    • You run 100 plus rooms or multiple properties with a revenue team
    • You need deep enterprise RMS workflows
    • You need a channel manager today, ours is coming but not live yet

    How Hotelia compares to Cloudbeds, Mews, and other hotel PMS platforms

    Mews and Cloudbeds are good products serving large hotels and scaling teams. They are priced per module, take four to twelve weeks to onboard, and assume a revenue team. Hotelia is one screen, live the same day, flat priced, and built for 5 to 60 rooms, with upsells inside the booking flow and no commission.

    What it costs, and everything that's included

    $149 per month base, plus $10 per room. One flat subscription. No commission on bookings and no setup fee. Month to month, and free for the first 30 days.

    Booking and revenue

    • Unlimited bookings
    • Direct booking widget
    • Commission-free add-ons and upsells
    • Analytics dashboard
    • Weekly occupancy forecast
    • Rate suggestions from your own patterns

    Payments

    • Stripe payments built in
    • Secure card storage
    • Automatic capture and refunds
    • Multi-currency support
    • Funds settle to your own Stripe account

    Operations

    • Room management with live status
    • Drag-and-drop room assignments
    • Pricing controls
    • Housekeeping board
    • Maintenance and request tracking
    • Front desk arrival timeline
    • Team collaboration and role-specific views

    Guest experience

    • Self check-in with ID verification
    • Guest profiles and stay history
    • Automated guest emails
    • AI booking assistant
    • Loyalty and VIP recognition

    Live integrations

    • Stripe — payments
    • Klaviyo — email marketing
    • Google Tag Manager — analytics
    • Zapier — workflow automation
    • Seam — smart locks

    Coming soon

    • WhatsApp — guest messaging
    • PriceLabs — dynamic pricing
    • RoomPriceGenie — rate intelligence
    • Channel manager — OTA sync

    Hotel management software FAQ

    The same day you sign up. Connect Stripe, add your rooms and rates, then paste one line of code onto your website. No developer and no onboarding call required, so most properties are live and taking direct bookings the same day.

    No. Hotelia runs in your browser and on your phone. The booking widget is one line of code that works with Squarespace, WordPress, Wix, or a custom site.

    Stripe for payments, Klaviyo for email, Google Tag Manager, Zapier, and Seam smart locks are live today. WhatsApp, PriceLabs, RoomPriceGenie, and a channel manager are on the roadmap. Every integration is included in your subscription, with no per-connection fee.

    Yes. Revenue Builder adds upsells to the booking flow: room upgrades, early arrival, late checkout, and local experiences. Guests add them in a tap, and you keep 100 percent of every add-on.

    Payments run through Stripe, a PCI Level 1 provider, so card data never touches our servers. Your guest data lives in your account, is never sold or shared, and you can export or delete it whenever you want.

    Yes. Hotelia is free for 30 days. A card is required to start the trial but is not charged until the trial ends, and you can implement it fully before you pay anything. Plans are month to month, so you can cancel any time.

    None. No setup fee, no onboarding fee, no charge for integrations. $149 per month base plus $10 per room is the whole cost.

    No. Hotelia charges a flat monthly subscription and takes 0 percent of every booking. Guests pay through your own Stripe account, so the money settles to your bank, not ours.

    Yes, for most independent properties. Hotelia includes the booking engine, property management, guest messaging, and upsells in one subscription, which is what most 5 to 60 room properties are currently paying two or three vendors for.

    Cloudbeds and Mews are built for larger hotels and scaling teams, priced per module, and typically take four to twelve weeks to implement. Hotelia is built for 5 to 60 rooms: one screen, live the same day, one flat price, with upsells built into the booking flow and no commission on any booking.

    See it running on your own property.

    Book a walkthrough and we'll show you exactly what this looks like for a hotel your size.

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