Hotel management software for independent hotels
Booking engine, property management, and built-in upsells in one platform. Built for the owner, not an IT department. Live the same day, 0% commission, your guest data always.
Direct booking engine: keep 100% of every booking
An OTA takes 15 to 30 percent of a booking and keeps the guest's details. Your own booking engine takes 0 percent and hands you the guest. That is the whole argument for direct, and it is what this half of the platform is built to win.
Every direct booking, 100% yours.
Guests book on your site, on any device, and the room comes off your calendar the moment they confirm. No commission, no third party.
- 0% commission, always
- Mobile and desktop, same conversion
- Availability that's never out of sync
More revenue per stay, without lifting a finger.
A room upgrade, an early arrival, a later checkout, a local experience. Offered right when a guest is deciding whether this trip should feel a little more special. They say yes because it's genuinely useful, and every add-on is pure margin.
- Pre-arrival upsell emails
- Room upgrades and late checkout
- Local experience packages
- Commission-free, every add-on
Know how your hotel is doing without pulling a report.
Occupancy, rate, and revenue at a glance, including what your upsells are earning. Hotelia flags when to raise or hold your rates.
- Occupancy, ADR, and RevPAR
- Revenue by room type and add-ons
- Rate suggestions from your own patterns
Property management built for small hotel teams
A PMS built for a 400-room chain assumes a revenue manager, a night auditor, and a training budget. Hotelia assumes an owner, a front desk, and a housekeeping team who would rather not learn software.
Your whole day, on one screen.
Occupancy, revenue, today's arrivals, and what every department is working on, all in view the moment you open your laptop. Housekeeping sees their rooms, the front desk sees arrivals, and the moment a room is finished everyone who needs to know already does.
- Live occupancy and revenue
- Today's arrivals and departures
- Role-specific views for each department
- Updates the whole team sees instantly
Housekeeping that runs itself.
Task lists build as rooms turn over, priorities sort by what's urgent, and every room's status is visible without a phone call to the cleaning closet.
- Auto-generated task lists
- Priority-based assignments
- Live room status tracking
"Book room 301 for Sarah, Mar 25–28"
✓ Booking created — #HT-4829
Your front desk, minus the busywork.
A returning guest calls to rebook. Your assistant recognizes them, builds the reservation, and sends the confirmation, before you've hung up.
- Sends confirmations automatically
- Frees your team for the guest in front of them
Guest experience software that earns more per stay
The best add-on is one the guest thanks you for. Everything here is built to make the stay better first, which is exactly why it earns more.
Guests check themselves in. No app, no line.
A guest pulls up a link on their phone, verifies their ID, signs the registration card, and gets their door code, all before they've found parking.
- No app download required
- ID verification and digital registration
- Door codes sent at check-in time
A returning guest who feels remembered, because they are.
Their preferred room, their pillow type, their allergies, all there the moment they book again. That's the kind of detail that turns a guest into a regular.
- Stay history and preferences
- Loyalty tracking
- VIP recognition
Every guest email, without writing a single one.
Confirmation when they book, a reminder before check-in, their door code the day of, a review request after they leave, and an invitation to come back. All automatic, all sounding like you wrote them.
- Booking confirmations and door codes
- Pre-arrival forms and reminders
- Change and cancellation notices
- Review requests and rebooking campaigns
Who Hotelia is built for
Hotelia is for independent and boutique properties in the 5 to 60 room range. Inns, lodges, retreats, and the owner-operators who run them with lean teams.
A good fit if
- You run 5 to 60 rooms and know most guests by name
- You want direct bookings to be a bigger share of your business
- You would rather set up software yourself than hire a consultant
- You want the guest relationship to belong to you, not a marketplace
Probably not the right fit if
- You run 100 plus rooms or multiple properties with a revenue team
- You need deep enterprise RMS workflows
- You need a channel manager today, ours is coming but not live yet
How Hotelia compares to Cloudbeds, Mews, and other hotel PMS platforms
Mews and Cloudbeds are good products serving large hotels and scaling teams. They are priced per module, take four to twelve weeks to onboard, and assume a revenue team. Hotelia is one screen, live the same day, flat priced, and built for 5 to 60 rooms, with upsells inside the booking flow and no commission.
What it costs, and everything that's included
$149 per month base, plus $10 per room. One flat subscription. No commission on bookings and no setup fee. Month to month, and free for the first 30 days.
Booking and revenue
- Unlimited bookings
- Direct booking widget
- Commission-free add-ons and upsells
- Analytics dashboard
- Weekly occupancy forecast
- Rate suggestions from your own patterns
Payments
- Stripe payments built in
- Secure card storage
- Automatic capture and refunds
- Multi-currency support
- Funds settle to your own Stripe account
Operations
- Room management with live status
- Drag-and-drop room assignments
- Pricing controls
- Housekeeping board
- Maintenance and request tracking
- Front desk arrival timeline
- Team collaboration and role-specific views
Guest experience
- Self check-in with ID verification
- Guest profiles and stay history
- Automated guest emails
- AI booking assistant
- Loyalty and VIP recognition
Live integrations
- Stripe — payments
- Klaviyo — email marketing
- Google Tag Manager — analytics
- Zapier — workflow automation
- Seam — smart locks
Coming soon
- WhatsApp — guest messaging
- PriceLabs — dynamic pricing
- RoomPriceGenie — rate intelligence
- Channel manager — OTA sync
Hotel management software FAQ
See it running on your own property.
Book a walkthrough and we'll show you exactly what this looks like for a hotel your size.