Integrations · KlaviyoKlaviyo, built into every guest profile.
Connect Klaviyo directly inside Hotelia and your guest profiles and booking events flow through automatically, in real time. No manual exports, no spreadsheets, no third-party tools in between.
Every guest, every booking event, kept in lockstep.
Guest Profiles
Every guest record in Hotelia becomes a profile in Klaviyo: name, email, phone number, booking source (direct or OTA), total stays, last stay date. Your lists stay current without you lifting a finger.
Booking Events
Hotelia fires an event to Klaviyo the moment something happens: Booking Created, Booking Cancelled, Guest Checked In, Guest Checked Out, Upsell Purchased. Each one carries check-in and check-out dates, room type, length of stay, booking value, and upsell item.
Campaigns that run on real guest behavior.
Pre-arrival upsell sequence
Sent 3 days before check-in, triggered by Booking Created.
Check-in day welcome
Sent the morning of arrival, triggered by Guest Checked In.
Post-stay thank-you and review request
Sent the day after checkout, triggered by Guest Checked Out.
OTA-to-direct winback campaign
Segmented by booking source.
Loyalty and repeat guest recognition
Segmented by total stays.
We could have built our own email tool. We didn't.
Klaviyo is exceptional at what it does. Our job is keeping your guest data clean and real time. Klaviyo's job is turning it into revenue. Independent hotels shouldn't have to choose between great operations software and great marketing software.
Three steps, about two minutes.
Go to your Hotelia integrations page
Open Integrations in your Hotelia settings and find the Klaviyo card.
Connect your Klaviyo account
Authenticate with Klaviyo in a couple of clicks. No developer, no API keys to copy around.
Guest profiles and booking events start flowing automatically
From that moment on, every guest and every booking event syncs to Klaviyo in real time.
Good things to know first.
Turn every booking into a Klaviyo-ready guest profile.
Watch how Hotelia and Klaviyo work together to turn guest data into revenue, in real time.